Terms of Service

Last updated: October 1, 2026

Welcome to Macrolook. These Terms of Service govern your use of macrolook.net and your purchases from our online store.

Please read these Terms carefully before using our website or purchasing any product. By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and the policies referenced in them.

1. Business Information

This website and online store are operated under the trade name Macrolook by Macrolake America LLC.

Trade name: Macrolook
Legal business: Macrolake America LLC
Website: macrolook.net
Email: service@macrolake.com
Business address: 364 Northeast 25th Place #203, Homestead, Florida 33033, United States

Macrolake may work with affiliated or related entities, service providers, suppliers, and fulfillment partners in connection with the operation of the store and delivery of orders.

2. Acceptance of These Terms

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase products from us.

These Terms apply to all visitors, customers, account holders, and other users of the website.

3. Eligibility

You must be at least the age of majority in your jurisdiction to make purchases through this website.

If you are purchasing on behalf of another person or allowing a minor to use the website, you are responsible for ensuring that such use complies with applicable laws and these Terms.

4. Online Store

You agree to use our website only for lawful purposes.

You must not use our website or products to:

• Violate any applicable law or regulation
• Commit fraud or engage in deceptive activities
• Attempt to gain unauthorized access to our systems
• Upload or transmit viruses, malware, or other harmful code
• Interfere with the operation or security of the website
• Collect personal information from other users without authorization
• Copy, reproduce, resell, or commercially exploit our website or its content without permission

We reserve the right to restrict or terminate access to the website where there is a reasonable basis to believe that these Terms have been violated.

5. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or display settings.

We reserve the right to correct errors, update product information, change prices, modify product availability, or discontinue products when necessary.

Product availability may vary by location.

Nothing in a product description is intended to replace professional advice where such advice is required.

6. Orders and Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

After you place an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to accept, refuse, or cancel an order where permitted by applicable law, including where:

• A product is unavailable
• There is an error in the product description or price
• We reasonably suspect fraudulent or unauthorized activity
• The order appears to violate these Terms
• Shipping to the selected destination is unavailable
• Required information cannot be verified

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order through the applicable payment method.

7. Prices and Payment

All product prices are displayed on the website in the applicable currency shown at checkout.

Prices may change without prior notice, but changes will not affect an order that has already been accepted unless required by applicable law.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. We do not store complete payment card information on our website when payment is processed by such providers.

8. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Products may be fulfilled and dispatched from different fulfillment centers depending on the product, destination, inventory availability, and logistics arrangements. Fulfillment may therefore occur from locations outside the United States.

The estimated processing and delivery times provided on our website are estimates and may be affected by factors outside our reasonable control, including carrier delays, customs processing, weather, holidays, or other transportation issues.

Please review our Shipping Policy for current processing times, delivery estimates, shipping methods, and other delivery information.

9. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Before returning an item, you must contact us at service@macrolake.com and follow the return instructions provided by our support team.

Please do not send a return to a business address unless our support team has specifically instructed you to do so.

The return address may vary depending on the product and the customer's location.

For complete information about eligible returns, return shipping costs, refunds, and non-returnable products, please review our Refund Policy.

10. Third-Party Services

Our website may use third-party services, applications, payment providers, shipping companies, analytics services, or other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party providers, except to the extent required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily mean that we endorse or control those websites.

We are not responsible for the content, availability, security, products, services, or practices of third-party websites.

You should review the terms and policies of third-party websites before using them or purchasing from them.

12. Intellectual Property

All content on this website, including text, graphics, logos, photographs, product information, designs, videos, and other materials, is owned by or licensed to Macrolook or its applicable rights holders unless otherwise stated.

You may access and use the website for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

The Macrolook name, logo, branding, and related materials may not be used in a way that suggests an unauthorized affiliation or endorsement.

13. User Content and Feedback

If you submit reviews, comments, feedback, photographs, suggestions, or other content to us, you confirm that you have the right to submit that content.

You must not submit content that:

• Is unlawful or fraudulent
• Infringes another person's rights
• Contains malware or harmful code
• Is defamatory, threatening, abusive, or discriminatory
• Contains misleading information
• Violates another person's privacy or intellectual property rights

Where permitted by applicable law, you grant us permission to use, reproduce, display, and distribute submitted content for purposes related to operating, promoting, or improving our business.

We reserve the right to remove content that violates these Terms or applicable law.

14. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

15. Errors and Changes

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to products, prices, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct such errors and update information when necessary.

Where permitted by applicable law, we may cancel an order affected by a material error and provide an appropriate refund for any payment already received.

16. Prohibited Uses

You may not use this website:

• For any unlawful purpose
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To interfere with the security or operation of the website
• To introduce viruses, malware, or harmful code
• To collect personal information without authorization
• To engage in spam, phishing, scraping, or other abusive activity
• To impersonate another person or business
• To engage in fraudulent transactions

We may restrict or terminate access to the website if we reasonably believe that a user has violated these Terms.

17. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, secure, or free from errors.

Nothing in these Terms excludes or limits any consumer rights, warranties, guarantees, or protections that cannot legally be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Macrolook and Macrolake America LLC will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms or your unlawful use of the website.

This provision does not limit any rights or remedies available to you under applicable consumer protection laws.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to apply.

21. Termination

We may suspend or terminate access to our website where permitted by law if a user violates these Terms or engages in unlawful, fraudulent, abusive, or harmful activity.

Provisions that by their nature should continue after termination, including provisions relating to intellectual property, liability, and applicable law, will continue to apply.

22. Governing Law

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Nothing in these Terms limits any mandatory consumer protection rights that may apply under the laws of your country or region of residence.

23. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be posted on this page with the applicable update date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. Contact Information

If you have questions about these Terms of Service, please contact us:

Macrolook
Operated by Macrolake America LLC
Email: service@macrolake.com
Address: 364 Northeast 25th Place #203, Homestead, Florida 33033, United States

For questions about returns and refunds, please refer to our Refund Policy or contact us at service@macrolake.com.